Terms of Service

Welcome to GBR Hosting ("we", "us", or "our"), operated under Gbreed in the State of North Carolina, United States. These Terms of Service ("Terms") govern your access to and use of the GBR Hosting platform, website, control panel, APIs, game server orchestration services, network relays, and Discord integrations (collectively, the "Services").

By registering an account, authenticating via Discord OAuth, depositing wallet funds, or deploying a game server, you agree to be bound by these Terms. If you do not agree, do not access or use our Services.

1. Eligibility & Minimum Age

• Age Baseline: You must be at least 13 years of age to access or use the Services, conforming to Discord's Terms of Service and the Children's Online Privacy Protection Act (COPPA).
• Minors: If you are between 13 and the legal age of majority in your jurisdiction (typically 18), you warrant that your parent or legal guardian has reviewed and agreed to these Terms on your behalf prior to creating an account or making any purchases.
• Account Responsibility: You are responsible for safeguarding your credentials, MFA tokens, and any generated Personal API Keys. You are strictly liable for all activities occurring under your account credentials.

2. Discord Integration & Third-Party Trademarks

• Independent Provider: GBR Hosting offers Discord OAuth2 authentication for account management. GBR Hosting is an independent service provider and is not affiliated with, maintained, sponsored, or endorsed by Discord Inc.
• Discord Policies: You agree to concurrently comply with Discord's Terms of Service and Community Guidelines.
• Game EULAs: Dedicated game servers (including Palworld and Minecraft) remain the intellectual property of their respective publishers (e.g., Pocketpair, Inc., Mojang AB/Microsoft). GBR Hosting is an independent third-party server host. You agree to abide by all applicable game publisher End User License Agreements on your instances.

3. Acceptable Use Policy (AUP)

You agree not to utilize our infrastructure to:

• Network Attacks: Launch or amplify Denial of Service (DoS/DDoS) attacks, network scans, IP spoofing, or packet flooding.
• Malicious Payloads: Host, distribute, or execute malware, trojans, ransomware, or botnet command-and-control services.
• Resource Exploits: Attempt container escapes, hypervisor exploits, unauthorized proxying, or cryptocurrency mining that degrades host node performance for other users.
• Illegal Content: Transmit or host child sexual exploitation and abuse material (CSAM), non-consensual imagery, or terroristic content.
• Bypass Protections: Manipulate wallet balances, bypass memory/CPU quotas, or tamper with billing monitors.

4. Billing, Wallets, and Refund Policy

• Wallet Funds: Wallet deposits constitute non-withdrawable prepaid store credits for GBR Hosting services and possess no monetary cash value outside our platform.
• Recurring Subscriptions: Subscriptions (such as Public Bypass) automatically debit your wallet or payment method upon renewal dates. Insufficient balances trigger a 7-day billing grace period before instance suspension.
• Chargebacks: Initiating an unauthorized chargeback or payment reversal results in immediate, permanent account termination and forfeiture of all remaining credits and instances.

5. Squads, Shared Vaults & API Keys

• Squad Owner Liability: The registered Squad Owner assumes full responsibility for all activities, server configurations, and resource consumption triggered by any invited Squad member.
• Squad Vaults: Funds deposited into a Squad Vault become the collective property of that Squad for hosting expenses and cannot be unilaterally clawed back or refunded.
• API Keys: You are solely responsible for actions executed through your Personal API Keys.

6. Backups, Data Retention & Grace Periods

• Customer Backup Responsibility: While GBR Hosting provides manual and automated cloud backup tools (stored in off-site S3-compatible cloud storage), users are solely responsible for maintaining external backups. GBR Hosting is not liable for data loss or save corruption.
• 7-Day Retention Grace Period: Following server cancellation, non-payment, or trial expiration, server files and cloud backups are retained for 7 days. After 7 days, all associated files and S3 backups are permanently destroyed.
• Player Telemetry: In-game player telemetry (Steam IDs, player usernames, connection timestamps) is retained for monitoring and purged after 30 days of server inactivity.

7. Disclaimer of Warranties & Limitation of Liability

THE SERVICES ARE PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, GBR HOSTING AND ITS OPERATORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOSS OF SAVES, PROFITS, OR DATA. IN NO CASE SHALL OUR TOTAL LIABILITY EXCEED THE FEES PAID BY YOU IN THE PRECEDING THREE (3) MONTHS.

8. Dispute Resolution: Binding Individual Arbitration

Any dispute or controversy arising out of these Terms or the Services will be settled through binding individual arbitration administered in the State of North Carolina, United States, rather than in court. You and GBR Hosting agree that each party may bring claims only in an individual capacity and waive any right to participate in a class-action lawsuit or class-wide arbitration.

9. Contact Information

For inquiries or legal notices, contact our legal team at admin@gbrhosting.com.